CASE STUDY
Neurology Network Melbourne
Neurology Network Melbourne collects 200+ reviews in two months with Doctify
- Medical clinics
- Melbourne, Australia
- Neurology Network Melbourne
THE CHALLENGE
The Melbourne provider wanted to increase their patient reviews
Before joining Doctify, Neurology Network Melbourne were collecting reviews, but not in the volume that they wanted and needed. Focused on getting Google reviews from their patients, they found the process to be an administrative burden that did not provide them with regular, up-to-date feedback.
What's your challenge?
Do you want to boost your online presence? Are you looking to improve your review collection?
Find out how Doctify can help your practice
THE SOLUTION
Implementation of Doctify-powered review tablets in order to collect​ high volume of feedback
- Installing Doctify-powered review tablets at six of their locations
- Automating post-consultation emails containing unique review links
- Allowing the group to request feedback from patients effortlessly
- Gaining feedback for the different locations, specialists, procedures and conditions
THE RESULT
Let's talk about results
In two months with Doctify, Neurology Network Melbourne has been able to collect more patient reviews than ever before. They now get a consistent flow of feedback and as a result, have been able to gain valuable insights into the experiences of their patients.
200+
reviews collected in just 2 months
144%
more reviews with Doctify than Google
4.7/5
average patient trust score
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