CASE STUDY

Pearl Dental Clinic

Pearl Dental Clinic increases consultation-to-booking conversions by 30%

Pearl Dental Clinic increases consultation-to-booking conversions by 30%

Pearl Dental Clinic wanted to build trust

Pearl Dental Clinic began 10 years ago as a single-site location and has since expanded to two locations with 20 clinicians. Designed to provide a welcoming ambiance and exceptional hospitality, the clinic makes dental care a premium yet affordable experience. Pearl Dental Clinic offers a wide range of dental services and is renowned for its expertise in dental implants and cosmetic treatments.

Ashik Abdullah, Marketing Manager

Doctify reviews help us build trust online. Patients can access treatment-specific reviews, which boost conversions—particularly for high-value treatments like implants or veneers, where trust in the clinic is crucial.

Sharing the doctor’s profile and the Doctify trust badge with new patients has also increased our conversion rates from free consultations to ongoing treatment bookings by 30%.”

The ROI

170+ Click-to-enquires through Doctify

+30% conversion rate from free consultation to ongoing treatment booking

The visibility

1,600+ Doctify profile views

The feedback

825+ reviews collected within a year

4.97 / 5 Doctify rating

Why did you join Doctify?

We aimed to be present on multiple platforms to enhance our SEO. After evaluating various options, we found that Doctify was the top choice in the UAE. 

Unlike Google reviews, Doctify’s verification process ensures that only our patients can provide feedback while preserving their anonymity—crucial for sensitive procedures like veneers. Additionally, it allows us to collect multiple reviews from each patient for different treatments.

How was the onboarding experience?

The onboarding experience was excellent. The platform is user-friendly, and the Doctify team has been consistently prompt and helpful whenever assistance was needed.

What do their patients say about them?

How do you use this feedback?

Doctify reviews are broken down into different categories, which helps us pinpoint areas for improvement. Since adopting Doctify, we’ve noticed that our doctors explain our services and treatments better, wait times have decreased, and clinic cleanliness has improved. Doctify has played a key role in enhancing the overall patient experience.

Better understand their case study

Discover more about how Pearl Dental unlocked insights into their practices, dentists and treatments with Doctify