CASE STUDY
Better is a specialist health and wellness service provider with a mission to help people achieve their journey to better health and performance. With clinics located in three central London locations, Soho, Marylebone and The City, Better offers purpose-built clinical, health and performance facilities to support their clients. The team offer personal training, longevity & health testing, hyperbaric oxygen therapy, physiotherapy and shockwave therapy.
Their business motto is “Healthcare, but Better“.
“It’s been a really effective way to grow my business from scratch, enabling me to have a presence on Google without all the upfront costs and technical knowledge involved in optimising digital marketing.
Very quickly it became clear that it was a good marketing investment for the company. After two or three months, we started to see the referrals coming through.
When people Google ‘Best Physio in London,’ Doctify pops up near the top and that means that I do too.”
500+ Click to enquires on Doctify profiles
£145 Initial consultation fee
2,500+ Doctify profile views
4,400+ Google search impressions
125+ reviews collected across all Better’s practice and clinician profiles
4.96 / 5 Doctify rating
It’s been incredibly straightforward, as Doctify handled most of the setup for me—I only needed to make a few minor edits to my profile.
I use an email template to request reviews, which I send out to patients in batches, usually once or twice a month.
A pleasant surprise has been that many of the reviews left are not only highly positive but also quite detailed and lengthy. I wasn’t expecting such depth, especially since most people typically don’t leave reviews, let alone take the time to write such comprehensive ones.
Discover more about how Better unlocked insights into their practices, physiotherapists and treatments with Doctify