Case study: Vermilion – The Smile Experts

Vermilion strengthens their brand with 570+ patient reviews in less than a year

Dentistry | Scotland, UK | Vermilion – The Smile Experts

Vermilion Case Study

Vermilion wanted to receive real feedback from verified patients

Vermilion – The Smile Experts is an award-winning, referral-only dental clinic established in 2011 in Edinburgh, with a second location in Kelso opened in 2018. Both clinics provide advanced, patient-centric dental care in a calm and welcoming environment. Equipped with state-of-the-art facilities and supported by a dedicated, multilingual team, Vermilion specialises in delivering personalised treatments and ensuring a comfortable experience for every patient.

Dr David Offord

 “We love seeing our patients share feedback about their treatment and experience, as it helps us understand what they value and where we can improve. 

This feedback motivates our team and allows us to assess our online brand awareness, strengthen patient relationships, track treatment and keyword trends, and identify areas for growth.

Dr David Offord
Principal Dentist & Owner

“We love seeing our patients share feedback about their treatment and experience, as it helps us understand what they value and where we can improve. 

This feedback motivates our team and allows us to assess our online brand awareness, strengthen patient relationships, track treatment and keyword trends, and identify areas for growth.

Dr David Offord
Principal Dentist & Owner

ROI

100+

Click to enquiries on Doctify profiles

10x

Estimated ROI*

Visibility

25,000+

Google search appearances

4,400+

Doctify profile views

Feedback

570+

Reviews collected in less than a year

4.96/5

Average Doctify rating for the practices

Why did you join Doctify?

We were looking for a review platform that would allow us to showcase our clinic and staff to their fullest, while also ensuring we receive real feedback from verified patients. 

Additionally, we wanted a platform that would be more engaging and interactive than Google Reviews.

How was the onboarding experience?

Very smooth and easy. The staff have always been there every step of the way, always ready to help and support us.

What do their patients say about them?

*Based on a 15% conversion rate and an average treatment cost of £5,360 per patient

Better understand their case study

Discover more about how Vermilion – The Smile Experts unlocked insights into their practices, dentists and treatments with Doctify