37 results found for ACOUSTIC NEUROMA Clinics in LEWISHAM, EAST LONDON

Very positive!

Nice place, helpful staff.

Great all round

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Very kind staff

Brilliant service so far. I feel that I am in the best possible hands

We had a video consultation

Kind, friendly and, above all, expert. I have no hesitation in recommending VIP Hearing to my friends and family, and indeed to my own patients.

In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊