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Mr Nick Ohly

Orthopaedic Surgeon

When I went for the original consultation I had requested Mr Ohly on the recommendation of a friend whose hip he had replaced. I had deliberately not looked up his credentials as I wanted the first hand impression. (Of course I would follow this up subsequently.) At the initial meeting I liked his approach. He covered a lot of ground in language which was accessible to someone not at all clear on how bad my knee was, far less what could be done. I was not talked down to, and thus I felt able to ask questions, the answers to which I really wanted to know in order to look at how I was going to manage the whole business mentally and physically. I knew so little at that point, but in the following months I read and slowly became clear on what was about to happen. During that time I sent him a few emails and his responses were always prompt and thorough. I was scheduled for the operation in early October, but for reasons beyond his control, it had to be postponed. None of my preparation had included that possibility. Having geared myself up for it, I was extremely distressed at this turn of events. Mr Ohly took time to talk me through the situation and reassure me. He could have left it to someone else, but he did not. By the time I got to the operation I had full confidence in him because of how he had treated me as a human being. He knew I was scared and he managed that very well. I was not dismissed. When he came to see me after the operation he was professional and kindly. I was just relieved. In my follow up meeting he very shrewdly picked up on my concerns and dealt with them well. Seven weeks on I can see a future which I had thought was disappearing as my life shrank to cope with the pain I was enduring. I will never climb Mount Everest but I can climb stairs, something I could only do with extreme distress two months ago.

Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

The staff were incredibly helpful, understanding and supportive. I explained my concern and was given an urgent appointment. Vanessa S is the perfect person for her role and puts people at ease immediately. She secured me a hearing test and a consultation appointment on the same day. She also helped me with some of the administrative elements of using my private healthcare as the process has changed since I last used it. Very helpful, friendly, professional and reassuring. I was greeted on arrival, immediately shown to the waiting area and taken straight through to my first appointment, even though I was a few minutes early. Cannot fault the service I received and the care and professionalism was consistent throughout.

Mr Kam Balaggan

Ophthalmologist

From the first consultation through to my recent post surgery follow-up, Mr. Balaggan and his team were informative, clear and reassuring throughout what naturally is a nerve-wracking experience. The advice given my Mr Balaggan, backed up by a clear explanation of the underlying conditions was really helpful in opting for surgery. The procedure itself was superbly managed and the whole experience was a comfortable one with no pain and very little discomfort. Early indications of significant improvement in my vision are there and i look forward to this progressing further over coming months. A huge thank you to Kam and his team!

Venturi Cardiology

Cardiology

I was very impressed with the service provided and the professionalism of the team. I was quoted a five month wait with NHS at the Countess of Chester for a standard Ecardiogram.At Venturi Cardiology I was seen in two days. In terms of Cost Venturi were again a top performer. Whilst I cannot rate the quality of the report sent to my GP and a Cardiologist and myself completely baffled me (as you would expect)the overall service was top notch, and I would not hesitate to recommend them. Ron T

Mr Darmarajah Veeramootoo

General Surgeon

I had my endoscopy at Clare Park. Before the procedure Mr Veramootoo came in to see me and gave a clear explanation of what would happen. He knew I was apprehensive and nervous so I was more at ease and reassured after talking to him. The procedure went well and I felt looked after during and after. I would highly recommend Mr Veramootoo for is professionalism but also for his caring and attentive manner that made me feel understood and listened to.

Mr Bilal Al-Obaidi

Orthopaedic Surgeon

I have been so well looked after from start to finish! I can’t recommend enough! I’m 8 weeks out of total knee replacement and am noticing so much of a positive difference to how I was before the operation.. mr Al-Obaidi explained clearly about my surgery and post surgery the professionalism went above and beyond to keep me calm and informed every step of the way. I’d give a hundred stars if I could thank you’

Mr Sam Wilde

Physiotherapist

Sam provided the best physiotherapy care I have received. I had a long standing back injury for well over a year, had seen many different professionals about it, and he fixed it in a matter of weeks. If you are struggling with an issue for a long time and feeling hopeless then he is your guy. He's helped me with various other issues also - he is my go-to physiotherapist for any issues I have now.

Dr. Sudhakar Allamsetty

General Practitioner

A great experience for my ear wax removal, Dr Allamsetty & team explained throughout so I knew what was happening and what to expect. It can be strange when someone is rummaging about in your ears but when they are blocked getting them microsuctioned is one of the best things you can do, Professional throughout - would highly recommend.

Mr Alex Chipperfield

Orthopaedic Surgeon

I was originally assessed by Mr Thakur who was very helpful, sympathetic and clear about potential TKR. I had great confidence in him. I was then allocated to Mir Chipperfield’s list and he was equally clear, helpful and sympathetic giving good advice. They were both everything you could expect of a surgeon’

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

Prompt, on time. Comfortable waiting area, convenient parking. Filling out the details on paper seemed a bit inefficient, couldn’t this be done online before the appointment and have paper as a back up? The on site pharmacy did not stock the prescribed medication, which was a little disappointing.

Dr. Emily Cary

General Practitioner

Cannot fault my experience. It was lovely tor be listened to and solutions found to my problems which is more than I got from my Doctors. It’s a shame than women are having to go to specialists privately to get the help needed. Today was my 2 month review and starting HRT has been life changing.

I was able to get a same day appointment for a bladder and kidney scan. When I arrived I had a helpful and friendly reception. My scan was completed in a relaxed and informative style. I was also give feedback there and then. I can't fault the whole process from start to finish.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Every time I’ve attended this hospital, the staff have been welcoming, kind, and attentive. I always feel safe, listened to, and properly cared for. Their approach makes a stressful situation much easier to manage, and I’m grateful for the standard of care they provide.

Re:Cognition Health Bristol

Neurology, Psychiatry, + 1 more

I had an online assessment with Dr Kitty Farooq and she was so lovely and really took the time to listen to me and explained my diagnosis at the end and gave me some really good advice/explained the next steps. Overall a really good experience!

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

Spire have been excellent from day one, I had an overnight stay after surgery during which I was cared for to the highest of standards, all subsequent appointments have been made with ease and the clinic has been on time.