Skylight Psychiatry

I was made to feel comfortable. Assessors were nice and exained everything thouragly. The assessment centre was easy to find with the information given to me. The pictures where really helpful

I felt listened to. I feel like I’m finally going to be helped. Thank you! It was a telephone appointment.

Very good, clean space, friendly professional staff

Staff were all very kind and accommodating. Every time I emailed with any queries/concerns, communication was good and prompt. The waiting time was longer than expected which created some stress, however, once it was all organised, it went on smoothly. I found the amount of questionnaires overwhelming and that there was no way to see whether I'd completed them all.

Excellent and friendly professional staff. Very happy with the service

Helen was very kind and understanding which made the process feel easier. The wait time for the appointment was long but I know that’s pretty standard now because there are so many people waiting. It also took weeks sometimes to get an email response. Overall though it was a good experience.

Really lovely friendly people and helped me feel at ease in an uncomfortable and nervous situation

Monique was a really excellent tester; she was patient, understanding and positively assertive when necessary. I was very quickly put at my ease, even though we had to use Teams after an IT glitch. The assessment process was not rushed and this allowed a really comprehensive conclusion. I was given useful advice and look forward to receiving the report.

The process from referral to assessment and diagnosis was really quick, i was emailed and reminded to complete my forms which i need, i was anxious about the assessment but Tracey made me feel comfortable and did well to follow my erratic monologues, she was friendly and patient

Skylight were very communicative and supportive. I felt listened to and seen. I'm so grateful to them for that.