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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Dr. Ubaid Shah

Neurologist

Since being under the care of Dr. Ubaid Shah, our son has shown a remarkable improvement in his epilepsy. Dr. Shah was able to find the right treatment for him, which has made a huge difference in his quality of life and in ours as a family. We have regular check-ups, and Dr. Shah is always extremely attentive, caring, and accessible whenever we have needed him. He takes the time to listen, explain, and reassure us, which means more than words can say. Although this journey has been very challenging, we have always felt fully supported as a family. We are deeply grateful for Dr. Shah’s dedication, professionalism, and genuine compassion. We couldn’t ask for better care.

Dr. Tomasz Zaranski

Dentist

I came in for a dental consultation not realizing that my oral health could be directly affecting my general health. Using advanced diagnostics and a very thorough evaluation, Dr. Thomas discovered a chronic inflammatory focus related to one of my teeth. This hidden infection was putting constant stress on my body and negatively impacting my overall health. Once the causative tooth was removed, I experienced a noticeable improvement in my energy levels and general well-being. I am extremely thankful for such a comprehensive, health-oriented approach. I highly recommend this doctor to anyone who values not only excellent dentistry, but true care for systemic health.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Dr Anwar Alroubaie

Oncologist

Dr. Anwar is an exceptional oncologist. From our very first consultation, he was kind, patient, and incredibly reassuring. He took the time to explain the entire treatment process clearly and thoroughly, which meant a great deal to us—especially as we had traveled from abroad specifically to receive care. His professionalism, compassion, and clear communication made a challenging situation much easier to navigate. We are truly grateful for his care and would highly recommend him to anyone seeking an oncologist who genuinely puts patients first.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

Despite having a booked appointment , had to wait for 20 mins . And the Dr rushed us out of her cabin in 10 mins. We came from Sharjah all the way to see a female Indian pediatrician, and this is the service we got despite having a booked appointment. There was zero personal attention , rushed conversation, and unnecessary jumping to the conclusions without hearing the details of our child . I hope this service improves and the doctors gets trained to give personal care and attention to every parent and child. Thanks

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Dr Mahtab Zarei Moradi

Obstetrician & Gynaecologist

I had a C-section with Dr. Moradi. My water broke during the night, and I went to the labor room, where she examined me and explained that both a natural delivery and a C-section were possible. I chose to proceed with the surgery. It was my first time meeting her, but she explained everything clearly and made me feel calm and reassured. She is very professional and experienced. The operation went well, and I felt good afterward. My recovery was smooth as well.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Dr Mir Awais Talpur

General Practitioner

Overall, the visit went well. However, the only aspect I found unprofessional and quite irritating was that the doctor immediately suggested surgery. In my humble opinion, it would be more appropriate to first begin with a conservative treatment and monitor the progress. Surgery should be considered only as a last resort, and only if other treatment options prove ineffective.

Dr. Elie Al Ahmar

Obstetrician & Gynaecologist

Dr. Elie Al Ahmar was there for the birth of two of my children, and I cannot express how grateful I am for his care. He was always supportive, calm, and reassuring, and made himself available whenever needed. His professionalism and attention to detail gave us complete confidence throughout the journey. We truly felt cared for, and our family is deeply thankful to him.

Dr Vishal Prasad

ENT Surgeon

Dr. Prasad is a very good ENT doctor. He explains everything clearly and gives instructions that are easy to understand. He took time to answer my questions and made me feel comfortable throughout the consultation. His nurse is also very approachable, kind, and helpful. Overall, a very good experience and I highly recommend Dr. Prasad.

Dr. Rabab Zaidi

Dentist

Dr.Rabab is really one of the kindest and best dentists I've been to. She takes the time to make sure you understand what's going on and also to make sure you're okay with what's happening. As an anxious person this really helps and is the only time I'm not nervous when around someone in a white coat.

Arya Clinic

Family Medicine, Obstetrics & Gynaecology, + 2 more

الزيارات جميعها استقبال اكثر من ممتاز ويستحق الزيارة وذلك للمتابعة ما بعد الخروج من المركز وتعامل العاملين بالعيادة بشكل راقي وجميل ابتسامة تنقل من وجوه الموجودين وكادر طبي متعاون بجميع الاستفسارات وخبرة عالية واشكر المتابع الاخ محسن على تعاونه الدائم والدكتور المختص احمد وجميع الطاقم