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Prime Medical Center Sheikh Zayed Road

General Medicine, Dentistry, + 14 more

It was good as always, quick and prompt service. Sheikh Zayed branch is convenient and clean. Just that, I reached about 2 minutes late to my appointment. But, the service was done promptly. One thing I want to recommend is that the cashier keep change. I was giving AED 100 for my bill and cashier didn’t have change for 100. My bill was AED 37. I didn’t have card and carried 100 and 500 cash. The Filipino lady tried to call someone for cash but, could not arrange for it. She asked me to go to pharmacy and my meds were covered with insurance, still I asked for change and they didn’t have. I went back to the clinic and informed the same. She said it’s okay, to come back again and pay. My blood test was next day morning because I was suddenly told to fast. I didn’t fast before for any blood test with my checkups with endo. So, I thought the lady said it’s okay to pay next time. Still, I walked to Day to Day, got change for the AED 100 and went back and paid. Another Filipino lady was there who assisted. Even coins were not enough to change.. I got my change and asked her it’s all okay now and I can return for blood test next day, she said yes. But no sooner I left the clinic, I get a call from the nurse that blood test is approved for next day but, also I have to pay my bill at the cashier. I said that I already paid, it should be in the system. The Second Lady at cashier should’ve told the previous lady about the payment. It’s all good. Just that, even if a patient has no card and just enough cash, it was just Aed 100, it would be nice if some change is kept at the cashier. 🙏🏻🙏🏻🙏🏻 Patient or customer doesn’t have to go wandering out , looking for change. Just a suggestion. Thank you , keep up the good work.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I had an appointment booked for 9.20 and arrived at 9.15 and was asked to leave my Emirates ID at reception - there was nobody else at reception. Several people came after I did and left their cards. I was called after 20 minutes to get my card - everyone who arrived after me had already been given their cards and left! After 10 mins I was called for my blood pressure test After a further 10 mins I was called to see the Dr and received my prescription after 2 mins. I went to the pay counter and there was nobody there for 5 mins until a nurse came with a patient and went to ask someone at the main counter to take the payments - there was nobody waiting at the main counter?!! This is not a one off - I have complained about this many times and it seems to be getting worse and not better, and there is clearly no leadership. I am 72 years old and was received notification from Prime that I would receive priority treatment???? I will have to gradually migrate my accounts to other hospitals....................................................

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I recently consulted Dr. Sumeet (Ophthalmologist) after struggling with eye infections for the past three weeks and visiting 2 different doctors . Later based on a recommendation from Reddit I decided to go here . I am very glad I visited, as the doctor is highly experienced, thorough in his approach, and I would strongly recommend him for anyone seeking specialized eye care. However, I found certain aspects of the clinic’s administrative process to be unsatisfactory. The documentation process is cumbersome, the reception staff were not very helpful, and the pharmacy services are poorly managed. The facility is often overcrowded, leading to delays and inconvenience. Additionally, requesting a prescription to purchase medicines from an external pharmacy proved to be a lengthy and frustrating process. While my medical experience with Dr. Sumeet was excellent, I believe significant improvements in administrative efficiency, staff responsiveness, and pharmacy management would greatly enhance the overall patient experience.

Dr. Annalisa Perego

Breast Surgeon, General Surgeon

Dr Annalisa Perego is a fantastic breast surgeon and a fabulous person. I met her at a stage when I was totally depressed after my diagnosis and she became my guiding light, extending her complete support towards my care. Throughout my arduous journey of Her2positive breast cancer treatment and surgery she was by my side, working constantly with my Oncologist ( also introduced by her) and clearing my doubts instantly. Her constant assurance instilled confidence in me, which enabled me to undergo the treatment peacefully. Her surgical skills are excellent and my recovery from the same was quite fast. Even today, I am in constant touch with her and her response to any of my doubts are immediate and comforting. May God continue to give her the magic touch to keep healing and may she never lose her personal touch🙏🏼😍I wish her all success in her life and career with all my heart 💖

Prime Hospital Garhoud

Endocrinology and Diabetes, Cardiology, + 19 more

Prime Hospital, Garhoud, is truly an exceptional healthcare facility. It offers all the amenities and comforts one could ask for, and I have never once felt any discomfort coming here. For me, it’s a true comfort zone when it comes to taking care of my family and kids. All three of my children were born here, and every single time, the experience has been outstanding. The doctors, nurses, and support staff have always been caring, professional, and efficient. From admission to discharge, everything runs smoothly — no undue waiting for insurance approvals, no unnecessary delays for doctor consultations. The hospital’s environment is warm, welcoming, and reassuring, and the staff go above and beyond to make patients feel at ease. I would wholeheartedly recommend Prime Hospital to anyone in Dubai who wants hassle-free, patient-focused treatment. Everyone here is simply amazing.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

first time iam visiting Prime clinic al qasimiya and it was worst experience i ever had. I went with my family to consult 4 doctors, the receptionist front office desk was not helpful i think her name is jesmi. There was another guy also with her(with beared) also very rude. I told them to book for 3 doctors, they said they booked. I went upstairs to consult doctor and nurse from first floor said booking done only for one person, i went down to ask them and also i need to make book for x-ray but unfortunately they refuse to answer me and help me. They told me to wait in the que again. I spent more time in the clinic because of their mistake. The doctors were very helpful(Dr Monisha, Dr Srevidya and Dr Jijo jose) but because of the attitude and behavior of the subjected staffs i will not visit the Prime clinic again and also i will not recommend anyone.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

I had the pleasure of visiting Dr. Kritika Rani (PG) at Prime Medical Centre, Burjuman, and I must say she is truly one of the most beautiful and wonderful people I have ever met. She is humble, polite, and always greets her patients with a warm, charming smile that instantly puts you at ease. Dr. Kritika listens to her patients patiently, gives them her full attention, and makes them feel completely comfortable during the consultation. Her way of explaining things, along with her thoughtful and effective prescriptions, reflects both her expertise and genuine care. She is undoubtedly one of the best doctors I have met — someone whose kindness, professionalism, and compassion leave a lasting impression that is not easily forgotten.

Dr Krithika Rani

General Practitioner

Dr. Kritika Rani (PG) at Prime Medical Centre, Burjuman, is truly an exceptional doctor and an even more exceptional person. She has a humble and polite nature, and her beautiful, warm smile instantly makes you feel welcome. From the moment you meet her, you can feel her genuine care and dedication toward her patients. She listens patiently, understands your concerns, and makes you feel completely comfortable — not just with her words but also with the way she explains things and prescribes treatment. Her professionalism, kindness, and compassion make her stand out as one of the best doctors I have ever met. She is the kind of person who leaves a lasting impression and is simply impossible to forget.

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

Dr. Zaki is an exceptionally skilled and highly experienced orthopedic and sports injuries specialist. His expertise is truly remarkable during my first consultation, it took only a light touch and quick assessment for him to accurately diagnose my condition. I have been under his care for the past two years, and throughout this time, he has consistently demonstrated professionalism, thoroughness, and genuine care for his patients. His ability to combine precise medical knowledge with a compassionate approach makes him an outstanding doctor. I can confidently and wholeheartedly recommend Dr. Zaki to anyone seeking top level treatment for orthopedic or sports related injuries.

Advance Care Prosthetics Orthotics Center

Orthotics

I had a great experience buying Ponseti boots from Advance Care Prosthetics and Orthotic Center. The warm customer service and support from their representative, Cheryl, truly stood out. She cared deeply for my patient and answered all of my questions and concerns with patience and kindness. As i needed the boots fast she also strived to quicken process and sent me the boots at the earliest. The boots we received were of excellent quality. Cheryl kept in touch with me every day to update me on the shipment and let me know exactly when the boots would arrive. I highly recommend Advance Care Prosthetics and Orthotic Center for their outstanding service and genuine care.

Dr. Rahul Chaudhary

Dermatologist

Dr. Rahul Chaudhary is truly one of a kind! He is the only doctor who was able to solve my long-standing acne issue. Although the treatment took time, he assured me from the start that I was in the right hands and he was absolutely right. Dr. Rahul is not only highly professional but also incredibly kind and patient. I had visited multiple doctors before, but none of them could make a real difference to my skin. With Dr. Rahul, I saw results from my very first visit. The course of medication he prescribed worked wonders, and I couldn’t be happier with the outcome. If you’re struggling with skin problems, I highly recommend Dr. Rahul, you’ll be well taken care of!

Dr Aida Hussen Alkhatib

Obstetrician & Gynaecologist

Was great with dr Aida , she educated me about my child brith very well and that built a trust between us easily, she kept us a life , healthy and well me and my baby and that will be always a great experience and lovely , and fun memory, so thank you so much , much love ,much respect

Dr. Bassam Mohanad Ahmad

Dentist

The doctor made a great effort to treat me and was very careful that the surgery was without side effects or future symptoms, as well as in the post-operative advice and the necessary abundance of information that he let me know. To him my sincere thanks and appreciation and respect

Dr. Ahmed Aly Elsayed

Orthopaedic Surgeon

big thank you to Dr. Ahmed Ali, Sports Injury Specialist, for all the care, support, and patience during my recovery. His expertise, kindness, and encouragement made the whole process so much easier, and I’m truly grateful for everything he’s done to help me get back on my feet.

Dr Janine McKay

Chiropractor

So thankful for how Dr Janine can look at all the different tests and bring it all together with clear explanations and the right supplements. She is the first doctor to look at all sides of things to understand the full picture of what is happening in my body.

Dr Mohamid Shawkat

Family Doctor

Dr. Mohamed is highly knowledgeable, compassionate, and truly listens to patients’ concerns. Their diagnosis and treatment plans are clear, effective, and reassuring. I felt well cared for and confident throughout my visits—highly recommend .