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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Dr Shameem Mir

Obstetrician & Gynaecologist

I would like to express my deepest gratitude to Dr. Shameem for the outstanding care she provided during my C-section. From the very beginning, she was calm, confident, and incredibly reassuring, which made a huge difference during such an emotional and vulnerable moment. Her professionalism, skill, and compassion gave me complete trust and peace of mind. I truly felt I was in the best hands. I would also like to commend the entire medical team and nursing staff for their dedication and kindness. Everyone was attentive, supportive, and patient, always ensuring my comfort and well-being. The teamwork, efficiency, and genuine care shown throughout my stay were truly remarkable. Thank you, Dr. Shameem and the whole team, for making my childbirth experience safe, smooth, and positive. I will always be grateful for the excellent care I received.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

My London Skin Clinic - DIFC

Dermatology

l've been a patient of Dr. Sobia Mirza for a month now to understand the reasoning behind my constant fatigue and overall skin dullness. Through a series of blood tests, she'd quickly identified the root cause of the problem and we've been on a plan to gear up my iron and vitamin B levels. Outside the scope of this plan, she's been extremely helpful in assisting me improve my overall health journey whilst providing information on how I can maintain and regulate my health independently after the treatments. Thank you for your service, Sobia!

Dr Sanjay Bhat

Urologist

I visited the doctor for kidney stone. He was very knowledgeable, considerate. Explained the procedure, communication from him as well as from his team was timely. The operative notes was so detailed which i have never seen previously with any surgeries done for me or for my family. I moved after having stent from another hospital, yet he rushed and made time for my procedure. I was from Tamilnadu, He speaks tamil inspite of not being his mother tongue and many more languages which makes it easy to explain.

Dr Nivas Aboobakerkunju

General Medicine Specialist, General Practitioner

I would like to sincerely appreciate Dr. Nivas for his professionalism, politeness, and compassionate approach. He patiently listened to my description of how I was feeling, which immediately made me feel comfortable and understood. He did not waste any time, conducted a thorough examination, and prescribed the best possible treatment given the circumstances. His efficiency, attention, and care truly stood out, and I am very grateful for the support and treatment I received.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All staff are very friendly and professional. Doctors are VERY busy and my doctor spared max 7 mins for me, she didn’t tell me anything-what to do or not to do- unless I’ve asked. Noone asked about my other conditions or if i am using any medicine etc. She said she would call me the same day after my blood test and xray results and noone called me. I’ve called the day after only finding out that the doctor is off.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I received great customer service from the reception, cashier, nurse and the doctor & they did a great job in making me feel great as I was sick. As it has always been the case with any Prime Branch. However to my surprise when I went to receive my sick leave, I did not expect the tone of the staff on the desk there to be discourteous. She was on her phone and the tone of her voice was very unprofessional.

Dr Zain Ladha

Functional Medicine Specialist, Holistic Therapist

Seeing Dr. Zain for Naturapathic and Functional medicine was a really positive experience. She’s clearly very experienced, but what stood out most was how much she cared and how much attention she gave. She walked me through her thinking, answered all my questions and made a plan that felt realistic and personalized. I’d recommend her without hesitation.

Dr. Gautam Allahbadia

Fertility Doctor

Our experience with Gautam Sir has been incredible. You have been a blessing to us. We truly appreciate your wisdom, knowledge and kindness. Not only you are excellent doctor but a great human being. You have made our dream come true. No words can ever be enough to express our gratitude towards you..

Dr. Rabab Zaidi

Dentist

Dr.Rabab is really one of the kindest and best dentists I've been to. She takes the time to make sure you understand what's going on and also to make sure you're okay with what's happening. As an anxious person this really helps and is the only time I'm not nervous when around someone in a white coat.

Dr. Wesam Gouda

Rheumatologist

I had an excellent experience with Dr. Wesam. He is very knowledgeable, patient, and took the time to explain my condition clearly. He carefully reviewed my reports, listened to all my concerns, and provided a clear treatment plan, which gave me a remarkable improvement.

Dr Waseem Sarwar Memon

General Practitioner

Dr. Wassem is very nice and caring human being. He listen carefully to his patient and advice them thoughfully. Very kind man as well. And professional aside from that his always smiling and giving his 100 % service. Im very satisfied with Dr. Waseem highly recommended.