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Advanced Care Oncology Center

Imaging (Scans), Oncology

The center truly felt like home for a month. Celine was the first person I came across as referred by my surgeon here in fujairah. She always replies on time and helps me out to speed up the process of my initial consultation as my insurance is near expiry. It's heartwarming being treated by courteous staff, Alfredo and his greetings, whenever we arrive/leave. Along with receptionist Jesan, Charisa and the rest who've all been so helpful. Warmest thanks to the entire radio theme (Annie, Catherine, Victoria, Farhana, Hima) who've always been so positive, the smiles, daily care, and their passion and dedication for what they do, ensuring my comfort all the time from assisting me into getting up from the bed, to handing me a blanket when feeling cold during sessions. Same goes for the 3 young ladies Abegail, Faith, Jayanne who are always so energetic and supportive. Special thanks to Nurse Nilanka, who is so attentive to our queries and handling our turns during waiting. Also Vipin, in charge of transport, who never misses to remind me of my transport request and makes everything easier. My sincere appreciation to Dr Ismael. No one gives a better and clearer explanation of the treatment and procedures than Dr Ismael. His comforting words, detailed explanations, his encouraging smile all thru out the check ups are just the perfect reassurance. Heartfelt thanks to Dr Batool as well for her for positive energy and support. Very cool doctor even though I just met her twice. I couldn't thank the center enough for all that its done for me. You are all wonderful people!

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I am very disappointed with the handling of my case. I was informed that my optical prescription requires insurance approval, even though I informed that it is covered once a year under my policy. The team at Prime Medical Centre submitted the request multiple times (around 7 times), and each time I received a message from the insurance stating that no prior approval is required and that I should proceed directly with the clinic. However, the clinic staff kept insisting that the insurance had rejected the request. Receiving the same confirmation from the insurance repeatedly while being told the opposite by the clinic is both confusing and frustrating. This reflects poor coordination and has caused unnecessary inconvenience to me and my wife. Such service is unacceptable, and based on this experience, I would not prefer to visit the clinic again. I request you to urgently investigate this matter, identify the root cause, and ensure that other patients do not face similar issues.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

Visited the dentist for cleaning, check a moving tooth, filling, and extraction. I co-paid (insurance covered) for consultation and 2 x-rays. No cleaning, no tooth filling, no extraction, just referred to another dentist in another branch. It wasn’t logged in the doctor’s and was sent to cashier and reception. Went to the reception to have it scheduled, receptionist was busy. So I asked, hoping they’d get the hint of assisting me because I was in front of them and they’re serving no one else, “can I book it through your call centre?”. The male receptionist looked and said “yes”. So i walked away, and a few steps away only did he offer, “but i can book it for you here, but you can also call”. It was as if he is too busy for other things instead of the patient in front of him. This is a bit frustrating. Because no service was done, i spent for basically nothing. And was badly served.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

the Dr Rayan Salih was really welcoming and listened to my concerns and did the needful.Today, 11th I went in for a follow up with the dr and for an extension of the sick leave. The consultation and everything went well but at the cashier today the staff was rude and I was asking him to provide me with the sick certificate so that i could get the attested certificate from mohap but he told me he cannot give me the sick certificate like that and was so impatient and rude and stressed on making the payment. he told me the sick certificate that is used to get the attested certificate must be also attested. giving false information and deviating things is not a good gesture from the front end staff. however , I paid and left without arguing since i was already tired and exhausted from my illness. Thanks, Arya L.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

We have been visiting Dr. Nivas for the past six years, and our experience has consistently exceeded our expectations. He is an attentive listener who provides clear and detailed explanations in a simple and effective manner, making it easy for us to understand any medical concerns. The systems at Prime Medical Center – Motor City are among the best in the country, with processes that run smoothly and efficiently, ensuring a comfortable experience for patients. The nursing staff are caring, highly skilled, and exceptional in both their professionalism and behavior. I would highly recommend them to anyone seeking quality medical care.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

I had a bad experience just for taking a flu vaccine. They scheduled me for the next day for a quick vaccination that should only take around 10 mins to 30 mins.  The Arab receptionist who assisted me looked like she didn’t like her job. She had very low energy, and I could barely hear her voice whenever I asked something. Then, she booked me with a doctor whose duty was almost finished. At the time I needed the doctor for my vaccine, she was no longer there because she had already left. The nurse in the treatment room kept telling me to come back the next day. I’m very disappointed with the experience.

Dr. Reiof Hathat

Dentist

اولا انا عندي فوبيا من اطباء الاسنان و العيادات ! و لكن كانت تجربتي مع الدكتورة ريوف حتحات من أجمل التجارب الطبية التي مررت بها. من أول لحظة شعرت بالراحة والاهتمام الحقيقي، وتعاملها الراقي وهدوؤها أعطاني ثقة كبيرة أثناء العلاج. شغلها دقيق جداً وتشرح كل خطوة بطريقة مريحة وواضحة، والأهم أنها تهتم براحة المريض وتفاصيله الصغيرة قبل أي شيء. بصراحة لم أشعر أني في عيادة أسنان بقدر ما شعرت أني مع طبيبة تعرف كيف تطمّن المريض نفسياً قبل العلاج. النتيجة كانت ممتازة جداً، وأشكرها على احترافيتها وأخلاقها العالية واهتمامها الكبير. أنصح أي شخص يبحث عن طبيبة أسنان متمكنة وخلوقة أن يزور الدكتورة ريوف حتحات.

Dr. AbdulRahman Alvi

Radiologist

Dr Abdul Rahman inserted my portacath for my chemotherapy treatment, and I’m very grateful for the care and professionalism he showed throughout the process. He explained the procedure in detail beforehand, patiently answered all my questions, and made sure I felt comfortable and reassured. The procedure itself went very smoothly, and he even kept in touch afterwards to check on how I was feeling post-procedure, always responding promptly to my calls and messages. His polite, friendly, and reassuring manner truly put me at ease during a very difficult time. I highly recommend him.

Dr. Shayesteh Khalili

Endocrinologist

I Recently visited Mirdif Hospital for my mother’s treatment regarding thyroid issues and anemia, and we had a wonderful experience. The Dr. Shayesteh Khalili was extremely caring, professional, and patient throughout the consultation. She explained everything clearly, listened attentively to all concerns, and made my mother feel very comfortable and well cared for. The staff were also polite, supportive, and efficient. We truly appreciate the excellent care and kindness shown during the visit. Highly recommended for anyone looking for compassionate and quality healthcare.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My dental visits have been a challenge lately, so I skipped my bi-monthly appointments with my previous dentist. The drilling was unpleasant, and the experience was discouraging. However, Dr. Emelee Jean manages to make it bearable and not a terrifying experience. She has a gentle touch and genuinely cares about our well-being and comfort. Her bedside manner is excellent. She thoroughly explains everything before the procedure, prioritizing the issues that need to be addressed and involving us in the process.

UPANDRUNNING Medical Center LLC

Pain Management, Chiropractic, + 9 more

I had a great experience at Up and Running JGE: from the registration phase to stepping into the treatment room, the staff has been nothing but welcoming, approachable and easy to speak to. Tom is a great therapist, knowledgeable, extremely polite and very patient. I suffer from lower back pain and I can already feel the difference, after just one visit. The portal where to access my at-home exercise is also brilliant and very useful in tracking my daily routine. Thank you team!

Dr. Krishi Gowdra Revannasiddappa

Obstetrician & Gynaecologist

I had 3 c section under Dr. Krishi's care. I am absolutely happy with the care and support provided by her. She not only does her job with utmost perfection but also is a great advisor, patiently listens to every query even the minute and irrelevant ones and provides reasonable answers and solutions to it. Great human being, very blessed to have her as a source for my kids to come in this world.

Dr Dhafir Arif Abdul Razak

Urologist

Thank you, Dr Dhafir Arif Abdulrazzak, for your professionalism, kindness, and excellent care during my varicocele surgery. You are not only a highly skilled doctor, but also a genuinely good person who treats patients with respect and compassion. I truly appreciate everything you did for me. Wishing you success and happiness always.

Dr. Juan Mela Darwesh

General Surgeon

Dr. Juan Mela Darwesh was very professional and kind throughout my appendectomy surgery. He explained everything clearly, made me feel comfortable, and took great care of me before and after the operation. The surgery went smoothly and the follow-up care was excellent. I truly appreciate his support and highly recommend him.

Dr. Chethan Gopalakrishna

Orthopaedic Surgeon

I cannot praise Dr. Chetan enough. He has a wonderfully calm personality and explains everything in a clear, comprehensive manner. He never prescribes unnecessary medication or creates extra stress. I highly recommend him to anyone. A big thank you to my friend for recommending Dr. Chetan — I’m truly glad I visited him.

Dr. Wesam Gouda

Rheumatologist

Amazing experience with Dr. Wesam. He is not only professional and knowledgeable but also very caring and friendly. He makes patients feel at ease and gives enough time to answer questions. Truly one of the best doctors I’ve met. Thank you Doc! 🫶