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Prime Medical Centre Al Warqa

Ear, Nose & Throat (ENT), Cardiology, + 6 more

Complaint – Prime Clinic, Al Warqa Branch I visited Prime Clinic – Al Warqa Branch on 29 August 2026 for my daughter, Enam. Unfortunately, I had a very disappointing experience with the receptionist, Rhyven. She was rude and did not complete the required task of contacting the insurance company regarding my concern about the doctor’s consultation fee and co-payment. During our conversation, Rhyven spoke in a loud and inappropriate manner and appeared to dismiss my request without properly addressing my concern. Unfortunately, she demonstrated a lack of understanding of the client’s needs and did not handle the situation professionally. Her colleague, Mr. Mohamed, tried to resolve the issue. He initially called the motor insurance company using the wrong number provided by Rhyven and then made an effort to obtain the correct contact number and assist me. The main concerns regarding Rhyven’s service were: * Unprofessional attitude * Lack of experience and knowledge * Very poor communication skills * Failure to properly understand and address the client’s concern I hope the management team will review this matter seriously and take the necessary action to improve the customer service experience. I would appreciate it if someone from the management team could contact me for further clarification and explanation. Thank you.

Dr Anamika Rathore

ENT Surgeon

I have been seeing Dr. Anamika Rathore for over 6 months now, and I couldn’t be happier with the care I have received from her. She performed my septoplasty surgery in May, and I am very pleased with the results. The surgery was successful, and my overall experience throughout the process has been excellent. What I appreciate most about Dr. Anamika is how kind, patient, and attentive she is. She genuinely listens to her patients and takes the time to understand every concern. I never feel rushed during my appointments, and every concern I have raised has been properly noted, addressed, and followed up on. It is rare to find a doctor who combines such professionalism with genuine care and empathy. I feel completely comfortable under her care and would highly recommend Dr. Anamika Rathore to anyone looking for an excellent ENT specialist in Dubai. Thank you, Dr. Anamika, for your wonderful care and support throughout my treatment and surgery. Truly an amazing doctor!

Dr. Neethu Kumaran

Dentist

I had an excellent experience at Bloom Plus Clinic, especially with Dr. Neethu Kumaran, who did my wisdom tooth extraction. I was suffering from severe and deep pain before the treatment, and I was quite worried about the extraction. However, Dr. Neethu handled the procedure with great care, confidence, and professionalism. She is highly experienced, patient, and very friendly, which made me feel comfortable throughout the treatment, I am now completely relieved from the pain and feeling much better. The clinic atmosphere is also very pleasant, clean, and welcoming, and the staff were supportive and professional. Another great thing is that the charges were very reasonable and comfortable for the quality of treatment provided. A special thanks to Dr. Neethu Kumaran for her excellent treatment and care. I truly appreciate her dedication and professionalism. Highly recommended Dr. Neethu Kumaran and Bloom Plus PolyClinic!

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Dentistry, + 11 more

My wife and I have been visiting Dr. Asma Sadaqat throughout our first pregnancy, and we couldn’t have asked for a better gynecologist to guide us on this journey. From our very first appointment, she has been kind, patient, and incredibly supportive. She takes the time to listen to every concern, explains everything clearly, and never makes us feel rushed. Her calm and reassuring approach has given us so much confidence and peace of mind during this important phase of our lives. She is not only highly knowledgeable and professional but also genuinely compassionate, which makes every visit a positive experience. We truly appreciate the care and dedication she has shown to both my wife and our baby. A heartfelt thank you to Dr. Asma Sadaqat for being such an important part of our maternity journey. We highly recommend her to anyone looking for an experienced, caring, and trustworthy gynecologist.

Al Afdal Medical Center

Dental Hygienist, Dentistry, + 4 more

⭐⭐⭐⭐⭐ Al Afdal Clinic provides an outstanding experience from start to finish. The clinic is exceptionally clean, modern, and well-maintained, creating a welcoming and comfortable atmosphere as soon as you walk in. The staff are incredibly friendly, professional, and well-organized. The appointment process is smooth, waiting times are minimal, and everyone goes out of their way to make patients feel valued and at ease. The quality of care is excellent, with a clear focus on patient comfort, professionalism, and attention to detail. It’s evident that the clinic maintains very high standards in every aspect of its service. I highly recommend Al Afdal Clinic to anyone looking for trustworthy, high-quality healthcare with outstanding customer service. Definitely a well-deserved five-star experience!

Prime Medical Center - Deira @Reef Mall

Obstetrics & Gynaecology, Gastroenterology, + 18 more

“I’ve had a very positive experience with Dr. Ashish and the clinic. When I first visited him, my eczema was at its worst and was causing me a lot of discomfort. With Dr. Ashish’s expertise and treatment as a dermatologist, my condition improved significantly and my eczema eventually healed. Until now, I continue to visit him for my monthly maintenance treatment, which has been very helpful in preventing flare-ups and keeping my skin condition under control. I’m very grateful for his care, professionalism, and expertise. The staff are also friendly, professional, and accommodating. I would highly recommend Dr. Ashish to anyone looking for an experienced and reliable dermatologist.”

Prime Medical Center King Faisal

Dentistry, Urology, + 12 more

I had a very good experience at this hospital. I visited for a headache and fever, and the doctor carefully evaluated my condition and recommended a blood test. The test showed that my Vitamin B12 level was low, and the doctor explained the results clearly and advised me on the appropriate treatment. I really appreciate the professional and caring approach of the doctor and the hospital staff. The service was smooth, and I felt well taken care of throughout my visit. Overall, I’m very satisfied with my experience and would definitely recommend this hospital to others.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

I had a very positive experience at Prime Hospital. The staff were professional, friendly, and very supportive throughout my visit. The doctors and medical team took the time to listen to my concerns and explained everything clearly. The overall service was excellent, and the hospital environment was clean and well organized. I truly appreciate the care and attention I received. Thank you to the entire Prime Hospital team for providing such a comfortable and professional experience. Highly recommended!

Dr. Ankit Khurana

Orthopaedic Surgeon

Heartfelt I would like to sincerely thank Dr. Ankit Khurana for taking excellent care of me after my foot fracture. He successfully performed my surgery, and I am very grateful for his expertise, patience, and dedication. He was always kind, approachable, and helpful throughout my recovery. I truly appreciate the care and support he gave me. I highly recommend Dr. Ankit to anyone looking for an excellent and compassionate orthopedic doctor. God bless you, Doctor!

Trellis Hospital (Formerly Gargash Hospital)

Obstetrics & Gynaecology, Anaesthetics, + 13 more

I recently visited Dr. Hinah Altaf for acne treatment and had a very positive experience. She was attentive, professional, and took the time to understand my skin concerns before recommending the treatment. I have seen really good results since starting the treatment, with a noticeable improvement in my acne and overall skin condition. I’m very happy with the progress and would definitely recommend her to others looking for effective acne treatment.

Eastman's Smile Solutions Dental Clinic

Dentistry

I’m so happy with my orthodontic treatment with Dr. Saba! I had been putting off getting braces for years because I thought I would have to wear traditional metal braces. Dr. Saba introduced me to Invisalign, which was the perfect option for me comfortable, discreet, and fit so easily into my lifestyle. I’m really happy with my results and so glad I finally decided to start my treatment!

Dr Mustafa Saif

Internal Medicine Doctor

My mother has multiple chronic health conditions and used to suffer from breathlessness and frequent hospital admissions. Dr. Mustafa identified her iron deficiency anemia, explained the condition clearly, and advised iron infusion. Since starting treatment, she has been feeling much better, with improved energy and overall health. We are very grateful for his guidance and care.

Dr Aya Youssef Elsayed Hassan

Dentist

Dr. Aya is absolutely wonderful! She is so friendly, kind, and welcoming. I especially appreciate how quick and efficient she is, which makes the whole experience much more comfortable and minimizes the time you spend in pain or discomfort. I never used to like visiting the dentist, but Dr. Aya completely changed my perspective from the very first visit.

Dr Shreya Rajkumar

Dentist

Dr. Shreya was extremely friendly, professional, and patient throughout the inspection. She explained everything very clearly and made the entire experience comfortable and reassuring. I really appreciated her gentle approach, attention to detail, and willingness to guide and teach. Overall, a wonderful experience and I would highly recommend her! 😊

Dr Mehreen Sarwar (FRCOG)

Obstetrician & Gynaecologist

I had very pleasant experience with doctor Meereen Sarwar . She is very knowledgeable, kind and patient. She understood my concerns and explained everything very clearly which made me comfortable. I truly appreciate her caring and professional approach. Highly recommended for anyone for a trustworthy and compassionate gynaecologist

Dr. Samah Khalifa

Obstetrician & Gynaecologist

إلى الدكتورة الفاضلة سماح، تعجز الكلمات عن وصف مدى امتناني وشكري لكِ. لقد كنتِ طوال رحلتي العلاجية أكثر من مجرد طبيبة؛ كنتِ الأخْت الحريصة، والمستشارة الأمينة، والصدر الرحب الذي يستوعب كل مخاوفي وقلقي. شكراً لاهتمامكِ الدقيق، وبشاشة وجهكِ، وإخلاصكِ في عملكِ. جزاكِ الله عني وعن كل مريضاتكِ خير الجزاء، وبارك الله في علمكِ ووقتكِ."