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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Dr. Wael Hosni

Obstetrician & Gynaecologist

I was extremely hesitant and anxious about undergoing surgery due to several reasons, including a previous experience I went through and the feeling of embarrassment. However, after my experience with Dr. Wael and his wonderful medical team, everything completely changed. Dr. Wael is truly kind, highly professional, and incredibly skilled. From the very first consultation, he made me feel comfortable, reassured, and safe. His calm approach and genuine care removed all my fears. Despite his busy schedule, he is always responsive, follows up with his patients, and makes everything smooth and stress-free. The entire team was supportive, respectful, and professional, which made the whole experience much easier than I ever expected. I honestly couldn’t have asked for a better doctor or team. I highly and strongly recommend Dr. Wael to anyone who is feeling afraid or hesitant. You will be in the best hands possible.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Dr Anwar Alroubaie

Oncologist

Dr. Anwar is an exceptional oncologist. From our very first consultation, he was kind, patient, and incredibly reassuring. He took the time to explain the entire treatment process clearly and thoroughly, which meant a great deal to us—especially as we had traveled from abroad specifically to receive care. His professionalism, compassion, and clear communication made a challenging situation much easier to navigate. We are truly grateful for his care and would highly recommend him to anyone seeking an oncologist who genuinely puts patients first.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr Nilesh Trivedi

General Practitioner

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr Nivas Aboobakerkunju

General Medicine Specialist, General Practitioner

I would like to sincerely appreciate Dr. Nivas for his professionalism, politeness, and compassionate approach. He patiently listened to my description of how I was feeling, which immediately made me feel comfortable and understood. He did not waste any time, conducted a thorough examination, and prescribed the best possible treatment given the circumstances. His efficiency, attention, and care truly stood out, and I am very grateful for the support and treatment I received.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Dr. Muhammad Al Azzeh

Cosmetic Doctor

الدكتور محمد من أبرع دكاترة الحقن وألطفهم ولديه أسلوب جمييييل جداً في شرح المعلومات وتوضيحها والإجابة على كافة الاستفسارات بصدر رحب كما أنه يتمتع بيدين خفيفتين فلا يكاد الألم يذكر اثناء عملية الحقن ويعطيكم نتائج مبهرة ومفرحة للقلب أنا شخصياً خضعت معه لحقن بوتكس وأيضاً فيلر وكانت النتائج رااائعه وبدت طبيعية ولم تترك أي آثار خلفها. أنصح بالتعامل معه بشدة.

Dr. Leena J. Salman

Dentist

كانت زيارة عيادة الأسنان تجربة استثنائية بكل المقاييس، حيث تلاشت مخاوف الخوف التقليدية أمام لمسات من الرعاية الفائقة والمهنية العالية. استقبال دافئ، بيئة نظيفة ومريحة، وفريق عمل مبتسم جعل التجربة آمنة ولطيفة، محولةً إجراءات العلاج إلى فن يعيد للابتسامة بريقها وثقتها، مع نتائج مذهلة تتجاوز التوقعات.

Dr Shaimaa Noureldeen

General Practitioner

اليوم تمت مراجعه الدكتوره شيما وحين طلب اجازه مده يومين رفضت وإفادة الممرضه بس فقط يوم واحد والاجازه يتم دفع عليها رسوم وليس بلاش عشان هيه ترفض ولا التامين يغطي رسوم الاجازه يعني فلوسنا ومن حق المريض في حال يعرف نفسه تعبان بيطلب الاجازه ولا مابيدفع رسوم الاجازه ولا بيطلب اجازه بالاساس

Dr. Shoja Rahbari

ENT Surgeon

Great consultation with Dr Shoja! He really took his time with us as explained everything. Thank you for all your help we really appreciate it! He also really examined my son properly and helped us with all the necessary steps that we needed to follow after the visit.