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Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my deepest and most heartfelt gratitude to Dr. Falahunisa Shaikh for the exceptional care, dedication, and support she provided throughout my pregnancy and delivery. Her remarkable expertise, confidence, and calm reassurance made all the difference and played a vital role in helping me achieve a safe and successful normal delivery. I am truly grateful for her professionalism, compassion, and genuine commitment to her patients. I wholeheartedly recommend Dr. Falahunisa Shaikh to anyone seeking a highly skilled, caring, and trustworthy gynaecologist.

Dr. Daria Fedorenko

Obstetrician & Gynaecologist

I would like to express my sincere gratitude to Doctor Daria, a gynecologist, for her high level of professionalism, attentive attitude, and sensitivity. From the very first appointment, one can feel care, tact, and a genuine desire to help. Doctor Daria explains all stages of examination and treatment in detail, carefully answers questions, and creates a calm, trusting atmosphere. It is very valuable to meet a specialist who combines a high level of professionalism with humanity and respect for the patient. Many thanks and sincere recommendations.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I received great customer service from the reception, cashier, nurse and the doctor & they did a great job in making me feel great as I was sick. As it has always been the case with any Prime Branch. However to my surprise when I went to receive my sick leave, I did not expect the tone of the staff on the desk there to be discourteous. She was on her phone and the tone of her voice was very unprofessional.

Mr Sherif Awad

General Surgeon

I had my gallbladder removal surgery with Dr. Sherif and had a very positive experience. He explained everything clearly, made me feel confident in my decision, and was very reassuring throughout. My recovery went smoothly, and the surgery was done very neatly. I’m healing well and the incision areas look clean and minimal. I’m really happy with the overall outcome. Thank you Dr sherif 🙏🏻

Dr. Salah Al Kharraz

Dermatologist

My experience with Dr. Salah Al Kharraz was excellent. He is very professional, knowledgeable, and takes the time to truly understand the patient’s concerns. He carefully assessed my skin condition, explained everything clearly, and showed great patience throughout the consultation. I felt very comfortable and confident under his care. Highly recommended.

Dr. Shan Mammen John

Dentist

Dr shan is the best orthodontist I’ve ever encounter. I couldnt be happier with my orthodontic experience from him. From the fist consultation up to present. He always took the time to explain my treatment clearly. I felt genuinely cared for throughout the process. I would absolutely recommend him. The best Doctor!!!

Dr. Ghiath Sandouk

Paediatrician

دكتور رائع ماشاء الله عليه عنده إنسانيه و صدق مع المريض و ربي يحفظه يفحص المريض بدقة وصدق أنا بتعامل مع الدكتور من قبل اكثر من عشرين سنه من الدكاتره النادرين بالفحص و الاهتمام والصدق و خبره طويييييله بأمارات الصدر و الأزمات الصدر الحمدلله لوجود دكتور غياث صندوق في ابوظبي شكراً

Dr Waseem Sarwar Memon

General Practitioner

Dr. Wassem is very nice and caring human being. He listen carefully to his patient and advice them thoughfully. Very kind man as well. And professional aside from that his always smiling and giving his 100 % service. Im very satisfied with Dr. Waseem highly recommended.

Dr Sameh Fahmy

Dermatologist

اول موعد لي مع الدكتور كنت متخوفه لانه اول مره معاه، وكانت في وحده من مريضاته موجوده في غرفه الانتظار، واااايد مدحت شغله، وفعلا ممتاز الدكتور ويعدني اتابع معاه جلسات لعلاج تساقط الشعر وبوافيكم ان شاء الله بالنتيجه بعد 6 اشهر… اشكركم جزيل الشكر

Dr. Ahmed Daabis

Neurologist

Dr. Daabis is exceptional! He took the time to explain everything thoroughly and made sure I understood my condition and treatment options. His expertise and caring approach truly made a difference in my experience. Highly recommend!