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Allergic Rhinitis (Hayfever) Waltham Forest
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!
4.78
794
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Facilities are good. Staff were friendly and helpful.
4.87
280
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
Suite 3B, Lister House 11-12 Wimpole Street, London, United Kingdom, W1G 9ST
Efficient communication, good logistics management, quick at responding emails.
4.84
24
patient reviews
Great Ormond Street, London, United Kingdom, WC1N 3JH
Great experience with this hospital
4.89
58
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
All very smooth and efficient
4.96
11
patient reviews
676-678 High Rd Leytonstone, Bushwood, London, United Kingdom, E11 3AA
I received real advice on what I should do.
5.00
45
patient reviews