73 results found for ANAL FISTULA Clinics in MILLBANK, WESTMINSTER

Great all round

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very kind staff

The staff was friendly, the facilities were clean, and the service was prompt and professional.

All the staff i met were friendly and amazing

Staff were very professional and helpful

Very nice hospital, staff were very friendly and helpful and overall experience was amazing

Outstanding

I had a brilliant experience with the Clinic. I felt validated with my symptoms being taken seriously and I was treated with respect throughout.

The service was very friendly and efficient and I was seen at my appointment time.