85 results found for ANKYLOSING SPONDYLITIS Clinics in SELHURST, CROYDON

Very welcoming and seen on time

Professional and prompt

Excellent level of service, efficiency and comfort with personable staff throughout.

Great all round

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Very efficient and friendly.

Very positive!

Nice place, helpful staff.

Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.