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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
49 Marylebone High Street, London, United Kingdom, W1U 5HJ
Good location in London.
4.81
2087
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Very easy to navigate.
4.73
2699
patient reviews
Roman House, Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
KInd reception at entrance and friendly asistance at waiting area.
4.72
738
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Brilliant service at The London Clinic. Friendly, efficient and professional.
4.86
1369
patient reviews
76 Harley Street, London, United Kingdom, W1G 7HH
Completely professional & great physio.
4.95
426
patient reviews
31 Old Broad Street By Tower 42, London, United Kingdom, EC2N 1HT
Excellent - clean and friendly
4.72
148
patient reviews
24-25 Hand Court, London, United Kingdom, WC1V 6JF
I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.
4.90
638
patient reviews
Mayo Clinic (4th Floor), 15 Portland Place, London, United Kingdom, W1B 1PT
Very impressive set up
4.86
53
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews