190 results found for BALANCE PROBLEMS & DISORDERS Clinics in SOUTH EAST, ENGLAND

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.

I felt so cared for as soon as I arrived. Everything was explained to me before my surgery and I was reassured right up to I was put to sleep. When I came round after surgery I could not have felt more cared for , everyone was amazing and I was continually checked on through the night. Food was amazing too, all of the staff were polite , respectful and kind.

Happy, friendly, service-oriented people from the reception onwards. Bright, clean and organised environment that made the visit less traumatic (at least for me who is terrorised with just the thought of having to go to hospital/doctors). The fact that in one visit I saw the doctor, got the Xrays done, and then met with the doctor again for his recommendations was simply amazing, efficient and very welcomed. Great hospital with people that seemed happy to serve in an effective and caring manner.

My experience with Nuffield was fast and efficient and very friendly place to have a procedure.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Once again, first rate care!

KInd reception at entrance and friendly asistance at waiting area.

Clean, quite and comfortable. Staff were kind too.