26 results found for BILIARY CANCER Clinics in POPLAR, TOWER HAMLETS

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

We had a video consultation

The facilities are excellent and well equipped and the attention is great. I would definitely recommend Cleveland Clinic London.

Everyone was very polite and helpful. I did have to wait a bit beyond my appointment time on all occasions but I think the consultants do get behind.

My experience with Nuffield was fast and efficient and very friendly place to have a procedure.

Once again, first rate care!

Friendly Staff, although they found it slightly difficult to change my GP practice and GP at OP reception

Very welcoming and seen on time

Happy with my visit. No concerns to express.