53 results found for BIOLOGICAL THERAPY Clinics in SELHURST, CROYDON

Extremely friendly patient and courteous reception staff and concierge.

Very professional and efficient

Good location in London.

Very welcoming and seen on time

Professional and prompt

In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊

I had four weeks (20 sessions) of RT for breast cancer. The entire team were professional, competent, considerate and friendly, putting me at ease and answering my questions. I had regular reviews and felt that I was in the best possible hands for what was a potentially intimidating and difficult treatment. Thoroughly recommend the LRC.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

Very positive!