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St Thomas Street, London, United Kingdom, SE1 9BS
It was excellent and the nurses and wider staff were all fantastic.
4.78
3591
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
I had an appointment booked for some Bloods at midday. I was maybe one or two minutes late but was still waiting at 12.20pm at which point i approached the desk to find that they were struggling to check my authorisation number despite me having emailed it to the booking administrator earlier, and despite sitting in the waiting room (so they could have asked me). When I finally went to see the nurse for the tests she didn’t a copy of the request form despite me having emailed it to the booking administrator the previous day. So a further delay whilst she went to ‘get the right tubes’. Please sort out the co-ordination between your departments
4.82
552
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Well organised and clean
4.84
476
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
The team were amiable, and everything was clean and comfortable.
4.86
278
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰
4.67
2598
patient reviews
13 -14 Fitzroy Square, London, United Kingdom, W1T 6AH
Very nice hospital, staff were very friendly and helpful and overall experience was amazing
4.87
110
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
Experience at this hospital very pleasant
4.76
644
patient reviews
Sydney Street Outpatients and Diagnostic Centre,102 Sydney Street Chelsea, London, United Kingdom, SW3 6NJ
Very welcoming and seen on time
4.72
220
patient reviews