34 results found for BRAIN METASTASIS Clinics in LONDON, ENGLAND

Familiar Staff and Doctors service is the best.

Extremely friendly patient and courteous reception staff and concierge.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Professional and prompt

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Excellent care, staff are amazing and very supportive. Super clean in all areas.

Less than approachable receptionist. Excellent Consultant service with five stars

Like a 5* hotel. Clean. Attentive care. Faultless.

We had a video consultation