60 results found for BRAIN TUMOURS Clinics in QUEENSBURY, HARROW

Positive experience, totally stress free.

Extremely friendly patient and courteous reception staff and concierge.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Good service and kept very clean and staff was very friendly

KInd reception at entrance and friendly asistance at waiting area.

Very efficient.. excellent treatment

The staff in the reception area were very friendly and treated me with respect. The environment was clean and tidy. The vending machine and seating helped to make my experience very pleasant.

Staff were so great, friendly caring I felt so well looked after… the clinic is so clean

Less than approachable receptionist. Excellent Consultant service with five stars