77 results found for BREAST CONSULTATION Clinics in KEW, RICHMOND

Great facilities, helpful and friendly staff and consultant explained everything clearly

Better signage would be helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional staff and welcoming. Clear explanation of process.

Small clinic meant it felt intimate and the staff were always so attentive - much more personable than going to a hospital for scans / check-ups

Professional and prompt

Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.

Very kind staff

I had a chin liposuction procedure with Dr Riaz Agha and was completely satisfied from the start to the end results. The consultation was informative and put my mind at rest. The procedure was well organised and I am very happy with the end results.

Quick appointments. Great specialists.