85 results found for BROW LIFT Clinics in ST JAMES'S, WESTMINSTER

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.

The overall experience from start to finish was fantastic, the calm manner everything was explained in, to the day of the eye surgery and the surgery itself went smoothly. However on completion of all the procedures it was at the point of payment where there an issue, the fee had been emailed correctly which reflected the invoice, however the team taking the payment were adamant the price had changed, this was resolved but looked very unprofessional, the payment system needs to be reviewed. The Practice Manager was not at fault here all communication made from start to finish was clear.

Excellent standards throughout.

Clean, friendly and super helpful staff on the ward and in outpatients. The location is really convenient to get to from most places. Room was nice - treated to a nice river view!

I had a chin liposuction procedure with Dr Riaz Agha and was completely satisfied from the start to the end results. The consultation was informative and put my mind at rest. The procedure was well organised and I am very happy with the end results.

Friendly. Efficient. Seen on time. Made to feel welcome.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Clinically excellent with a "family feel."

Extremely friendly patient and courteous reception staff and concierge.

Very professional and efficient