60 results found for CARTILAGE INJURY Clinics in BROMLEY-BY-BOW, TOWER HAMLETS

Actually I don’t have enough superlatives to describe the help I got from Dr Miller! He’s an excellent doctor as well as being kind and personable.

All the staff are welcoming and helpful.

A very positive experience. Everything was explained to me very clearly and I left with the impression of a slick, efficient but caring organisation.

It was excellent and the nurses and wider staff were all fantastic.

What a positive experience! Dr Parmar was first class from beginning to end. He took time to explain everything to me and his advice was invaluable.

Provided me with confidence that my situation could improve

Superb experience

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good thanks

Very good, nice receptionists, thoough some delay with software