63 results found for CAUDAL EPIDURAL INJECTION Clinics in STEPNEY, TOWER HAMLETS

We had a video consultation

Facilities are good. Staff were friendly and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very nice hospital, staff were very friendly and helpful and overall experience was amazing

Great all round

my experience of the Harley street hospital was good.

I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.

They were fine front desk could be a bit nicer but was clean and spacious

Staff were very professional and helpful

Outstanding