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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
Very clean, nice atmosphere the receptionist very patient
4.84
1152
patient reviews
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
Experience at this hospital very pleasant
4.76
644
patient reviews
8 Upper Wimpole, London, United Kingdom, W1G
They are professional team of people who care for the wellbeing of patients, they built my confidence to move forward in life. They are kind and very approachable, they give good advice to improve your health. I would recommend them to anyone who feels that they have lost there self confidence after having a heart attack.
4.98
14
patient reviews
5th Floor UCH Macmillan Cancer Centre, Huntley Street, London, United Kingdom, WC1E 6AG
Brilliant service so far. I feel that I am in the best possible hands
4.75
232
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Facilities are good. Staff were friendly and helpful.
4.87
280
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews
95 Harley Street, London, United Kingdom, W1G 6AF
We had a video consultation
4.75
378
patient reviews