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Coronary Stent Insertion Bromley-by-Bow
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
13-14 Devonshire Street, London, United Kingdom, W1G 7AE
Friendly, organised and efficient with minimal wait time
4.81
294
patient reviews
High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
Excellent care, staff are amazing and very supportive. Super clean in all areas.
4.84
1153
patient reviews
8 Upper Wimpole, London, United Kingdom, W1G
They are professional team of people who care for the wellbeing of patients, they built my confidence to move forward in life. They are kind and very approachable, they give good advice to improve your health. I would recommend them to anyone who feels that they have lost there self confidence after having a heart attack.
4.98
14
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
Outstanding
4.90
62
patient reviews
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Great all round
4.93
107
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated
4.77
570
patient reviews
Roman House, Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
KInd reception at entrance and friendly asistance at waiting area.
4.72
738
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Excellent experience
4.80
446
patient reviews