42 results found for DAY CASE PROCEDURES Clinics in KINGSTON, SOUTH LONDON

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Everyone was friendly and I didn’t have to wait long.

Staff have been friendly, charming, respectful and caring during all my treatments and check ups

In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Mr Ali continues to provide compassionate, diligent care - including swift responses to any urgent / ad-hoc questions I have about my care outside of sessions by email. His secretaries have also been very helpful since I started my recovery with him.

Brilliant service at The London Clinic. Friendly, efficient and professional.

All the staff i met were friendly and amazing

I cannot recommend the Lister Fertility Clinic highly enough. Having had bad experiences with previous clinics, the care I received under the team at the Lister was everything. The team are just amazing and leave no stone unturned, and their personal approach and empathy are exemplar. I was very well looked after during my stay in the hospital, the hospitality and accommodating staff made sure I was very well looked after. It was a pleasure to be under their care.