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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
8-11 Queen Square, London, United Kingdom, WC1N 3AR
Kept waiting with no apology or explanation. Not given an accurate quote.
4.88
324
patient reviews
85 Jamestown Rd, Camden Town,, London, United Kingdom, NW1 7DB
Great place!
5.00
253
patient reviews
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Great all round
4.93
107
patient reviews
Guy's Cancer Centre, Great Maze Pond, London, United Kingdom, SE1 9RT
Like a 5* hotel. Clean. Attentive care. Faultless.
4.80
381
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
32 St Thomas' St, London, United Kingdom, SE1 9BS
One Welbeck was a pristine experience!
4.93
190
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
Outstanding
4.90
62
patient reviews
Mayo Clinic (4th Floor), 15 Portland Place, London, United Kingdom, W1B 1PT
Very impressive set up
4.86
53
patient reviews
30 Devonshire Street, London, United Kingdom, W1G 7AF
Excellent staff and very prompt.
4.91
30
patient reviews