10 results found for DOUBLE VISION Clinics in ESSEX, EAST OF ENGLAND

Overall experience is good but there is lot of scope for improvement

Quick, easy and polite staff.

An extremely positive two different visits for each eye operation. The whole team were friendly and welcoming, instantly providing a sense of needed ease. Everyone seemed happy, efficient and professional - all working towards keeping the patients calm and comfortable.

Very good, welcoming, polite

Always helpful and efficient. Everything as it should be.Very pleased with all aspects of my dealings with them

The overall experience from start to finish was fantastic, the calm manner everything was explained in, to the day of the eye surgery and the surgery itself went smoothly. However on completion of all the procedures it was at the point of payment where there an issue, the fee had been emailed correctly which reflected the invoice, however the team taking the payment were adamant the price had changed, this was resolved but looked very unprofessional, the payment system needs to be reviewed. The Practice Manager was not at fault here all communication made from start to finish was clear.

Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.

Lovely hospital, always welcoming and clean

Satisfactory other than difficulty in getting extra and stronger medication after surgery.