121 results found for EAR INFECTIONS Clinics in DEPTFORD, LEWISHAM

Efficient communication, good logistics management, quick at responding emails.

I received real advice on what I should do.

Great all round

Dr. Sera is the most attentive, thorough Dr. I've ever had. I appreciate her care endlessly, and her staff are top notch.

Clear communication and great service.

Very kind staff

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Kind, friendly and, above all, expert. I have no hesitation in recommending VIP Hearing to my friends and family, and indeed to my own patients.

Good experience

Fantastic device and facilities never had to wait for appointments. Friendly staff.