137 results found for EAR INFECTIONS Clinics in KENSAL GREEN, BRENT

Better signage would be helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Good location in London.

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.

Great facilities, helpful and friendly staff and consultant explained everything clearly

My experiences of OneWelbeck have been wholly positive. I have had several consultations, an MRI scan and surgery there and throughout it all I was welcomed by a friendly team who took time to explain things to me. Everyone that I have met there has been professional and friendly, and the whole experience made me feel in very safe hands.

Professional supportive intuitive

very good fascilities