55 results found for EAR RECONSTRUCTION Clinics in BALHAM, WANDSWORTH

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Very kind staff

my experience of the Harley street hospital was good.

Staff were very professional and helpful

They were fine front desk could be a bit nicer but was clean and spacious

Outstanding

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Great experience with this hospital

Everyone was professional in their approach, the clinic had excellent facilities and was well maintained.