24 results found for EBV (MONONUCLEOSIS/GLANDULAR FEVER) Clinics in LEE, LEWISHAM

Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.

Very good experience overall

Very professional and efficient

I rang out of the blue with a recommendation for a consultant. The response was excellent: warm and friendly and efficient, and an appointment was arranged on the day itself. All aspects of the procedures were extremely good.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Excellent and reassuring.

Very easy to navigate.

I had the best care at the Portland Hospital. All the midwives and nursing staff were very friendly, helpful and kind. The facilities were incredible. I was well looked after and enjoyed my hospital stay.

Brilliant service at The London Clinic. Friendly, efficient and professional.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.