64 results found for EPILEPSY Clinics in GARDEN SUBURB, BARNET

Excellent service

Good clinic with friendly and helpful staff. More parking would be helpful.

Professional and kind staff, just as one would expect from any health facility.

The staff in the reception area were very friendly and treated me with respect. The environment was clean and tidy. The vending machine and seating helped to make my experience very pleasant.

Excellent. Reception very efficient and friendly. Doctor Buckman was very personable, and met all my needs thoroughly.

I was very pleased with everything.

Very organised and efficient. Great communication leading up to the appointment.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and efficient

The Curam app was easy to use to upload information required. The approval meeting was very useful and Rhyana showed me how to use the app to apply for positions and what to do for invoicing, etc. A very positive lady.