24 results found for EYELID SURGERY (BLEPHAROPLASTY) Clinics in HEREFORDSHIRE, WEST MIDLANDS

Staff were friendly and everything was on time.

Although my overall experience was good and I am happy I had the surgery, there are some negatives to my experience. I was put off by the doctor and nurse chatting socially over me all during the procedure. I felt it was too much and I wanted the doctor to fully concentrate on my procedure. No one told me anything about what I might experience afterwards in the early stages. I had a really strong pounding in my ears. Also no one asked me if I had tinnitus, which I have, and which was much worse for a few days. I was anxious this would never improve. I fed this back to the nurse who rang me and she said she would talk to a doctor. However no one ever contacted me about it. I don't think enough care was taken to make sure both my ears looked the same. That's been disappointing. I find I'm now unable to wear earrings for pierced ears. This is beyond disappointing as I'd been wearing them for 45 years. They are always difficult and sore to put in and take out now. I feel you should advise people to leave re piercing for a much longer period than 6 weeks, which is what I was advised would be enough time. Finally, I needed more of the ointment supplied and did not find it easy to obtain more without saying what it was for, which I was reluctant to do. A larger tube would help here.

Excellent all members of staff helpful.

Found the clinic to be staffed with very friendly and knowledgeable people. Mr Whu, my consultant explained everything about my problem and related to all the options that I could take. I opted for the operation and I cannot fault the work he did which has given me a very good outcome. I am very satisfied.

My experience was a good one as all the staff were polite and helpful.

Everythi was Perfect.

I very much like this hospital. I have never had to wait more than a few minutes and the staff are always pleasant. The hot chocolate machine is a lovely additiona and the specialists are world class.

Very efficient and quick

Outstanding customer care from the nurse and receptionist in the waiting area. Both are exceptionally good. Grafton Suite is also an exceptionally good facility with light and clean areas everywhere.