83 results found for FACIAL PAIN Clinics in BALHAM, WANDSWORTH

Friendly service and quick and experienced

Facilities are good. Staff were friendly and helpful.

Less than approachable receptionist. Excellent Consultant service with five stars

Kept waiting with no apology or explanation. Not given an accurate quote.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I was very surprised to find out the clinic has office at Nine Elmes, which is very close to my home. I’m very convenient. The facilities are new and the staff are very friendly. I had a great visit.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

We had a video consultation

Very kind staff

my experience of the Harley street hospital was good.