109 results found for FACIAL SURGERY Clinics in OXFORD CIRCUS, WEST END

my experience of the Harley street hospital was good.

Very professional and efficient

The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.

Professional and prompt

Nice place, helpful staff.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly. Efficient. Seen on time. Made to feel welcome.

Clean, friendly and super helpful staff on the ward and in outpatients. The location is really convenient to get to from most places. Room was nice - treated to a nice river view!

Dr East listened to what my issues were with my nose, having had it broken on two previous occasions. It was deviated to the left and was slightly blocked on one side. I could not be happier with the result. My nose character is as if my nose was never broken all those years ago, which was something I asked to try and achieve. Same nose but perfectly straight.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!