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Facial Surgery Tottenham Hale
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Chase Farm, Enfield, United Kingdom, EN28SD
The staff were polite and welcoming and made me feel very comfortable
4.75
483
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews
18-22 Queen Anne Street, London, United Kingdom, W1G 8HU
Friendly. Efficient. Seen on time. Made to feel welcome.
4.78
793
patient reviews
11A West Halkin Street, London, United Kingdom, SW1X 8JL
Dr East listened to what my issues were with my nose, having had it broken on two previous occasions. It was deviated to the left and was slightly blocked on one side. I could not be happier with the result. My nose character is as if my nose was never broken all those years ago, which was something I asked to try and achieve. Same nose but perfectly straight.
4.99
152
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
Roman House, Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
KInd reception at entrance and friendly asistance at waiting area.
4.72
738
patient reviews
Great Ormond Street, London, United Kingdom, WC1N 3JH
Very good experience at GOSH. Everyone we met was friendly and kind.
4.88
56
patient reviews
13 -14 Fitzroy Square, London, United Kingdom, W1T 6AH
Very nice hospital, staff were very friendly and helpful and overall experience was amazing
4.87
110
patient reviews
13 Minnie Baldock Street, London, United Kingdom, E16 1YE
Dr Rusinova is a brilliant specialist. Thank you!
4.96
135
patient reviews