68 results found for FACIAL TRAUMA Clinics in BALHAM, WANDSWORTH

Great all round

Extremely friendly patient and courteous reception staff and concierge.

Weird area to get to but asking for directions wasn't a problem. Very friendly and felt like o had commitment from the doctor and focus on my recovery

Very professional and efficient

Professional and prompt

Very positive!

Nice place, helpful staff.

Happy with my visit. No concerns to express.

A good and convenient location

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.