35 results found for FOOT DROP Clinics in BANK, CITY OF LONDON

Good thanks

Professional and kind staff, just as one would expect from any health facility.

It was excellent and the nurses and wider staff were all fantastic.

Very professional and efficient

The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.

Very welcoming receptionist and clean waiting room.

Once again, first rate care!

Very friendly and efficient team

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Kept waiting with no apology or explanation. Not given an accurate quote.