22 results found for GANGLION CYST REMOVAL Clinics in SOLIHULL, WEST MIDLANDS

My experience was a good one as all the staff were polite and helpful.

I have always been happy with the speedy service and ability to accommodate many different needs

Everything from the parking to the operation was brilliant, the staff were all professional and lovely

The staff were very professional and friendly, made me feel at ease and welcome. My appointment was with Dr Shyamalan at 1.30pm, but a room wasn't available for my procedure until after 2pm....so a small wait time. Dr Shyalaman did keep me fully informed on timings and offered us drinks etc. The procedure was carried out with full details of what was happening all the way through, I really liked this. As a nervous patient it was good to have conversation.

Found the clinic to be staffed with very friendly and knowledgeable people. Mr Whu, my consultant explained everything about my problem and related to all the options that I could take. I opted for the operation and I cannot fault the work he did which has given me a very good outcome. I am very satisfied.

Everythi was Perfect.

I very much like this hospital. I have never had to wait more than a few minutes and the staff are always pleasant. The hot chocolate machine is a lovely additiona and the specialists are world class.

Although my overall experience was good and I am happy I had the surgery, there are some negatives to my experience. I was put off by the doctor and nurse chatting socially over me all during the procedure. I felt it was too much and I wanted the doctor to fully concentrate on my procedure. No one told me anything about what I might experience afterwards in the early stages. I had a really strong pounding in my ears. Also no one asked me if I had tinnitus, which I have, and which was much worse for a few days. I was anxious this would never improve. I fed this back to the nurse who rang me and she said she would talk to a doctor. However no one ever contacted me about it. I don't think enough care was taken to make sure both my ears looked the same. That's been disappointing. I find I'm now unable to wear earrings for pierced ears. This is beyond disappointing as I'd been wearing them for 45 years. They are always difficult and sore to put in and take out now. I feel you should advise people to leave re piercing for a much longer period than 6 weeks, which is what I was advised would be enough time. Finally, I needed more of the ointment supplied and did not find it easy to obtain more without saying what it was for, which I was reluctant to do. A larger tube would help here.

Throughout my hospital stay, including my pre and post operative appointments, I have found all staff to be professional, informative, caring, sensitive and friendly, which put me at ease throughout the whole process. I found the South Bank Hospital environment to be pleasant and conducive to a speedy recovery.

Very efficient and quick