86 results found for GASTRO-OESOPHAGEAL REFLUX DISEASE (GORD) Clinics in MANOR HOUSE, HACKNEY

Extremely friendly patient and courteous reception staff and concierge.

Good location in London.

KInd reception at entrance and friendly asistance at waiting area.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Better signage would be helpful.

I have been under the care of Dr Sami for 3 years and always had an excellent service. He saved my swallowing and treated my reflux and stomach problems. I feel back to normal now.

This is my second experience, I was so pleased and happy that even though I was afraid of having a tooth pulled, I felt so comfortable that I can recommend it with peace of mind. I would like to thank my doctor Esen Ali Günay. I would like to thank the nurse Berfin Hanım very much. He took great care of me, I left very happy. I listened to all the advice my doctor gave me. It has been 2 weeks and I am very comfortable and my teeth are healthy 😊😊😊

Very positive!

Friendly, organised and efficient with minimal wait time

Nice place, helpful staff.