18 results found for GLOMERULAR DISEASE Clinics in HENDON, BARNET

The staff were polite and welcoming and made me feel very comfortable

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.

Beautiful presented hospital staff extremely friendly my appointment time was prompt.

Good and helpful staff

Excellent. Reception very efficient and friendly. Doctor Buckman was very personable, and met all my needs thoroughly.

Great patient service. Always on time and caring.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and efficient

Extremely friendly patient and courteous reception staff and concierge.

Professional and prompt