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Gynaecological/Pelvic Scan Westminster
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
Very professional and efficient
4.74
3016
patient reviews
City of London 15 Austin Friars, London, United Kingdom, EC2N 2HE
Very Professional, friendly and caring. I felt like and individual rather then another patient on the conveyor belt.
4.93
917
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Professional and prompt
4.86
1368
patient reviews
2 North Terrace, South Kensington, London, United Kingdom, SW3 2BA
Always friendly and accommodating. Easy to book online and easy to speak to over the phone as well. They have a lot of specialties which makes it very convenient. Overall they have very good specialists.
4.91
65
patient reviews
1st Floor 212 Great Portland Street, London, United Kingdom, W1W 5PN
Great Kindness and professionality.
4.96
57
patient reviews
17 Croxted Rd, Norwood - Dulwich, London, United Kingdom, SE21 8SZ
No issues
4.92
208
patient reviews
24-25 Hand Court, London, United Kingdom, WC1V 6JF
I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.
4.90
638
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews