102 results found for HAND PAIN Clinics in LIVERPOOL STEET, CITY OF LONDON

Friendly and quick

Very speedy checkin

One Welbeck was a pristine experience!

Helpful staff and nice facilities

A good and convenient location

Excellent - clean and friendly

Friendly. Efficient. Seen on time. Made to feel welcome.

Very professional and efficient

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Professional and prompt