9 results found for HAND PROBLEMS Clinics in WEST BROMWICH, SANDWELL

Found the clinic to be staffed with very friendly and knowledgeable people. Mr Whu, my consultant explained everything about my problem and related to all the options that I could take. I opted for the operation and I cannot fault the work he did which has given me a very good outcome. I am very satisfied.

Nothing further to add

Continuity of care throughout the whole process

Although my overall experience was good and I am happy I had the surgery, there are some negatives to my experience. I was put off by the doctor and nurse chatting socially over me all during the procedure. I felt it was too much and I wanted the doctor to fully concentrate on my procedure. No one told me anything about what I might experience afterwards in the early stages. I had a really strong pounding in my ears. Also no one asked me if I had tinnitus, which I have, and which was much worse for a few days. I was anxious this would never improve. I fed this back to the nurse who rang me and she said she would talk to a doctor. However no one ever contacted me about it. I don't think enough care was taken to make sure both my ears looked the same. That's been disappointing. I find I'm now unable to wear earrings for pierced ears. This is beyond disappointing as I'd been wearing them for 45 years. They are always difficult and sore to put in and take out now. I feel you should advise people to leave re piercing for a much longer period than 6 weeks, which is what I was advised would be enough time. Finally, I needed more of the ointment supplied and did not find it easy to obtain more without saying what it was for, which I was reluctant to do. A larger tube would help here.

Dr Patel went above and beyond for my grandmothers appointment yesterday. He was thorough and extremely detailed in the way he explained things to her in a way that she could understand. Nothing was too much to ask and he took his time to explain her diagnosis and the plan going forward. I am beyond grateful to him for shedding light on what has been a very dark time. We have had reassurance and now my grandmother is on the path to better physical and mental wellbeing.

My appointments was alway prompt and the whole of the staff was wonderful.