66 results found for HEPATITIS Clinics in FOREST GATE, NEWHAM

Experience at this hospital very pleasant

Prompt, friendly and efficient as always.

Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.

Professional and prompt

Better signage would be helpful.

Very clean and on time didn't have to wait longer than my arranged appointment time

Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.

Like a 5* hotel. Clean. Attentive care. Faultless.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent - clean and friendly