64 results found for HEPATITIS Clinics in UPTON PARK, NEWHAM

Actually I don’t have enough superlatives to describe the help I got from Dr Miller! He’s an excellent doctor as well as being kind and personable.

Experience at this hospital very pleasant

A good and convenient location

Friendly and quick

Professional and prompt

Polite staff, clean environment

Very clean, nice atmosphere the receptionist very patient

Like a 5* hotel. Clean. Attentive care. Faultless.

Excellent - clean and friendly

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.