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Hip Replacement Belgravia
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
30 Devonshire Street, London, United Kingdom, W1G 6PU
Friendly, professional and caring.
4.86
40
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Good experience
4.78
530
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.
4.72
326
patient reviews
41 Welbeck St, London, United Kingdom, W1G8EA
Quick appointments. Great specialists.
4.77
1056
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
13 -14 Fitzroy Square, London, United Kingdom, W1T 6AH
Very nice hospital, staff were very friendly and helpful and overall experience was amazing
4.87
110
patient reviews
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Great all round
4.93
107
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.
4.71
653
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
All the staff i met were friendly and amazing
4.77
575
patient reviews