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95 Harley Street, London, United Kingdom, W1G 6AF
We had a video consultation
4.75
378
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Professional and prompt
4.86
1368
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
National Hospital For Neurology and Neurosurgery, Queen Square, London, United Kingdom, WC1N 3BG
Familiar Staff and Doctors service is the best.
4.84
191
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Good experience
4.78
530
patient reviews
5th Floor UCH Macmillan Cancer Centre, Huntley Street, London, United Kingdom, WC1E 6AG
Brilliant service so far. I feel that I am in the best possible hands
4.75
232
patient reviews
Fulham Road, London, United Kingdom, SW3 6JJ
In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊
4.80
209
patient reviews
102 Sydney Street, Chelsea, London, United Kingdom, SW3 6NJ
Happy with my visit. No concerns to express.
4.88
12
patient reviews
19a Cavendish Square, London, United Kingdom, W1G 0LP
Very friendly staff
5.00
3
patient reviews
235 Euston Road, London, United Kingdom, NW1 2BU
UCH could not have been better. All round professional, and friendly. I couldn’t ask for more.
4.64
9
patient reviews