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Hypermobility Syndrome Forest Gate
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
I recently had the pleasure of visiting Wellington Hospital for a series of diagnostic tests, and I cannot speak highly enough of the exceptional care and service I received. From the moment I walked through the doors, I was met with a warm and welcoming atmosphere that immediately put me at ease. The staff at Wellington Hospital are truly outstanding. Each member of the team, from the receptionists to the medical professionals, demonstrated a level of kindness, professionalism, and expertise that is truly commendable. They took the time to answer all of my questions, ensuring I fully understood each step of the process and felt comfortable throughout my visit. The diagnostic tests were conducted with the utmost efficiency and precision. The technicians were not only highly skilled but also incredibly friendly, making what could have been a stressful experience much more manageable. They explained each test in detail, which helped alleviate any anxiety I had and ensured I knew what to expect. Moreover, the hospital itself is modern, clean, and well-equipped with the latest technology. The facilities are top-notch, reflecting the high standard of care that all hospitals under HCA UK are known for. The environment is both professional and comforting, which significantly contributes to the overall positive experience. I am incredibly grateful for the level of care I received at Wellington Hospital. The friendly and dedicated staff went above and beyond to make my visit as smooth and stress-free as possible. I left the hospital feeling reassured and well taken care of, confident in the accuracy and thoroughness of the tests conducted.
4.67
2604
patient reviews
97 Judd Street, London, United Kingdom, WC1H 9JG
My experience with Bodyset has been very positive overall, the staff are so friendly, clinic is clean and nice, the mobile application has been very useful for me to keep up with my daily exercises at home between the sessions. Would definitely recommend!
4.96
66
patient reviews
10 Harley Street, London, United Kingdom, W1G 9PF
I recently had the pleasure of using Harley Row Clinic’s online services, and I can’t recommend them highly enough. One aspect that stood out to me was the convenient payment structure. Splitting the cost into two payments for each assessment made it much more manageable for me financially. From the start, the person handling emails was incredibly polite and helpful. They provided comprehensive information without overwhelming me and always responded in a timely manner. This level of service was consistent and reassuring throughout my experience. After my session, I had a clear understanding of my ADHD diagnosis, what to do next, and a rough timeline. Overall, my experience with Harley Row Clinic has been extremely positive, and I am grateful to have found them through a Google search. Thank you, Harley Row Clinic, for your outstanding service!
4.94
45
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!
4.74
1862
patient reviews
12a Leather Lane, London, United Kingdom, EC1N 7SS
Martina was excellent - very kind, professional and thorough
4.91
24
patient reviews
32 St Thomas St, London, United Kingdom, SE1 9BS
Excellent experience!
4.82
7
patient reviews
St Thomas Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH
Excellent level of service, efficiency and comfort with personable staff throughout.
4.88
78
patient reviews
Until 111-119, Charing Cross Rd, London, United Kingdom, WC2H 0DT
Better - Soho is a great, well equipped facility with everything I have needed
4.97
28
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Excellent experience
4.80
446
patient reviews