103 results found for INGUINAL HERNIA Clinics in HAYMARKET, WEST END

Friendly service and quick and experienced

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The facilities are excellent and well equipped and the attention is great. I would definitely recommend Cleveland Clinic London.

Well organised and clean

All the staff are welcoming and helpful.

Staff were very professional and helpful

The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.

Every member of the team was a delight to deal with - from sonographers to nurses and receptionists. Pre and post appointment care was impressive - from bookings to proactive calls to check in post-op.

I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.

Friendly Staff, although they found it slightly difficult to change my GP practice and GP at OP reception